Terms & Conditions
All prices are in Danish kroner (DKK) and include 25% VAT. The price stated at the time of booking is applicable.
You must read our terms and conditions before using the website. By using this website you agree to our terms and conditions. You must be 18 or older to purchase on the website. If you under 18, you must have the parental consent. Project AJ117 and purchases on the website are subject to Danish law.
The web shop is only closed when updating.
If an order has been placed on weekends or during public holidays, it will be shipped the following business day.
We have the right to reject your order if:
- Your payment information is incorrect or not completed
- Your order is fraud
- Your order for technical reasons on the web shop cannot be completed
- We suspect that you are under 18.
When you click on the Order/Place Order button, your purchase is complete and you have approved the conditions. Please contact our customer service, if you have made a wrong purchase or an error in your order. You will receive an order confirmation by email when placing an order.
Project AJ117 accepts the following cards:
- Visa Electron
Card and bank charges are provided before purchase. Transaction fees do not exceed those of PBS prescribed fees. The amount is charged on the card when the goods are ready to be dispatched.
All prices on the web shop include VAT and other taxes.
When is the order confirmed?
You must press "payment", enter your credit card information and then press "pay". Only when the credit card issuer has approved your details, will the product be registered as purchased.
If you pay with a debit card, you can at any time object in your bank. The bank can guarantee your refund depending on whether you have not received the product. The bank has the option to repay you by cancelling the payment to the store.
Our inventory is updated daily. We accept no liability for items that can be sold out during the day. A item can be in our inventory or shipped directly from our supplier.
Expect 1-3 days for Denmark and 3-5 days to EU countries. Please note that we only ship to private and/or business addresses, not to PO boxes. A signature of a person at the same address is required upon receipt of all deliveries.
Your order will be delivered via Post Denmark to the address you have provided. Should no one be able to receive the parcel upon delivery, Post Denmark will keep the parcel for 10 days before returning it to us.
When ordering several products, we reserve the right to send the order into separate shipments. You will be informed accordingly and only pay for one shipment.
Ordered items are sent in batches when the entire order is ready, if not otherwise agreed. Timely delivery depends on Post Denmark and DHL meeting their delivery dates. Project AJ117 or Copenhagen Jade A/S can not be held responsible for delays.
Track your order
We send a confirmation of your order with a 'Tracking link' for tracking the shipment. You can also log on to your account and view order status under "My Orders". If you do not have an account please feel free to contact us so we can help you track your shipment.
In Denmark, orders of 700,00 DKK or higher are sent free of charges. Orders less than 700 DKK will be subject to shipping and handling costs of 50 DKK incl VAT-
For other EU countries, all orders will be subject to Freight costs of 150,00 DKK
This website is provided by:
Copenhagen Jade A/S
Gammel Kongevej 167C
DK 1850 Frederiksberg C
T: +45 3116 6955
Company reg no: DK34072868
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and the receipt or proof of purchase. You must also enclose our return form sent in the received parcel as well as a request for written confirmation of the cancellation. The return parcel must be send by courier.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You are responsible for paying for all shipping costs. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Project AJ117 provide a 2 year warranty under the Sale of Goods Act, including defects in manufacturing and material. We are entitled to deduct additional costs for the transmission of the item, if you know in person chose and ordered a more expensive shipping form from the seller offered.
What is not included in the warranty?
In no event shall our company be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products. Nor does the warranty cover slight cosmetic differences such as subtle colour differences in leather and dyes.
Project AJ117 will not be liable for delays in performance or for non-performance due to unforeseen circumstances or causes beyond our reasonable control.
If thereis no impairment of the product, we may charge an administration fee of up to 250 kr.
You are to decline the parcel and immediately contact Project AJ117 if the delivered parcel is damaged.
No claims, representations or warranties, whether expressed or implied, are made by our company as to the safety, reliability, durability and performance of any of our products. Furthermore, our company neither accepts liability whatsoever for the safety, reliability, durability and performance of any of our products nor the availability and prices of our suppliers' products. We also adhere by Force Majeure.