Your items from Project AJ117 will be shipped in between 1-3 days in Denmark and 3-5 days to EU countries.
Please note that we only ship to private and / or business addresses - not to PO boxes.
There must be signed upon receipt of all deliveries. It’s doesn’t neccersarily have to be you who signs the documents, but another person at the same address, for example a family member or a receptionist. - Note however that the responsibility is upon you once the package has been delivered.
Your order will be delivered via Post Denmark to the address you have provided. If Post Danmark fails to deliver to you the first time, you can pick up the package at your nearest post office or pick-up location. Post Denmark will advise you about this. Post Denmark will keep the package for 10 days before they send it back to us.
When ordering several products at once, we reserve the right to split the order into separate shipments if the style eg. is sold out at time of the order. However, you will be informed accordingly, also you will only pay for one delivery.
Ordered items are sent in one batch when the entire order is ready, if not otherwise has been agreed. Timely delivery requires Post Denmark, DHL will meet their delivery dates. Project AJ117 or Copenhagen Jade A/S can not be held responsible for delays.
We send a confirmation of your order. Here you find a 'Tracking link' which you can use to track the shipment. You can also log into your account and view order status under "My Orders".
If you do not have an account please feel free to contact us so we can help you track your shipment.
In Denmark, orders of 700,00 DKK or higher are sent free of charges. Orders less than 700 DKK will be subject to shipping and handling costs of 50 DKK incl VAT-
For other EU countries, all orders will be subject to Freight costs of 250,00 DKK